Returns & Exchanges
We want you to feel confident and empowered in your FANNA polewear; if your items aren't a perfect fit, you can return them within 14 days of delivery. All returned garments must be in their original condition, unworn, and with all hygiene liners and tags intact.
Initiate Your Return
Email our customer support team with your order number and the list of items you wish to return or exchange to receive your return authorization.
Prepare the Package
Securely pack the items in their original packaging, ensuring the hygiene seal is untouched and the product remains in brand-new condition.
Ship to FANNA
Send your package via a tracked shipping service to our warehouse address provided in the confirmation email; please keep your postage receipt for tracking.
Refund Processing
Once our quality control team inspects and approves your return, we will issue a refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing