Frequently Asked Questions
Everything you need to know about your FANNA polewear order.
How do I find the right size for my polewear?
We provide a detailed size guide on each product page. Our fabrics are high-stretch to allow for maximum movement, but if you are between sizes, we generally recommend sizing up for comfort during intense training.
What is your return policy for intimate apparel?
For hygiene reasons, we only accept returns on items that are unworn, unwashed, and still have the original tags and hygiene stickers attached. Returns must be initiated within 14 days of delivery.
Does FANNA ship internationally?
Yes, we ship our polewear worldwide. Shipping costs and delivery times vary depending on your location and are calculated at checkout. Please note that international orders may be subject to local customs duties.
How should I care for my polewear to ensure it lasts?
To preserve the elasticity and color of your gear, we recommend hand washing in cold water with mild detergent. Avoid fabric softeners, bleach, and tumble drying. Always air dry in the shade.
Are your materials suitable for high-intensity training?
Absolutely. All FANNA pieces are crafted from premium, moisture-wicking, and breathable fabrics specifically designed for grip, flexibility, and durability during pole dance, aerial arts, and fitness.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various local payment options like Klarna and iDEAL, depending on your shipping country.